Troubleshooting & FAQ
Why a cost looks wrong, why COGS is zero, why stock went negative, how the costing method works, and where to get help.
- Costing troubleshooting
Where to start when a cost looks wrong: a $0.00 unit cost, zero COGS, a recipe that disagrees with its batch, a cost that jumped, or stock below zero.
- Why is COGS zero on a sale?
A fulfilled order shows $0.00 COGS and a margin that is far too high. Find out why the product had no cost when it shipped, and fix the sales after it.
- Why does my recipe cost differ from my batch cost?
A recipe shows what one unit costs to make at today's prices. A batch keeps what it cost on the day it started. Overhead is on the recipe only.
- Why did my unit cost change after a purchase?
A material's unit cost is a moving weighted average, so every purchase moves it. Find the entry that moved it too far and reverse a wrong purchase.
- Negative stock troubleshooting
A batch or sale that runs short goes through, and the count goes below zero. What Short, Stock went negative and Untracked production mean.
- Costing FAQ: weighted average, not FIFO
Which costing method Trackost uses (moving weighted average, not FIFO or LIFO), what is inside COGS (labor yes, overhead no), and why old numbers never change.