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Orders & returns

Record manual sales, fulfill them to snapshot COGS and see true profit, print invoices and packing slips, and record customer returns.

6 articles

  1. TUTORIAL: Introduction to orders

    About 20 minutes: record a market sale by hand, fulfill it to see COGS and true profit, print the invoice and packing slip, then record a return.

  2. About orders

    What an order is in Trackost, how a manual order moves from Open to Fulfilled to Refunded, and why nothing is costed until you fulfill it.

  3. Create a manual order

    Record a sale by hand: order details, one line per product variation, shipping, tax and fees. Then create it, and fulfill it to see its true profit.

  4. Fulfill an order and see its true profit

    Mark an order shipped: Trackost takes the units out of stock, fixes COGS from each product's average cost, spreads the fees and shows true profit and margin.

  5. About COGS snapshots and true profit

    How Trackost turns a fulfilled order into COGS, shared fees, true profit and margin, and why an old order's COGS never changes when your costs do.

  6. Record a customer return

    Reverse a sale: choose how many units came back, the refund and whether to restock. Trackost reverses stock, COGS and revenue through your ledger.